Guest Experience Supervisor - Front of House

Elevate Entertainment Group; San Marcos (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cast Member Perks - discounts onMovies

Descripción de la vacante

Elevate Entertainment Group in Austin, TX is seeking an experienced Front of House Supervisor to ensure outstanding guest experiences across our food, beverage and venue operations.

You will train cast members, supervise shifts, monitor service speed, maintain standards of cleanliness and cash handling, and help create a welcoming, high-energy atmosphere during nights, weekends and holidays. This role offers opportunities for growth within a dynamic, family of brands.

Formación

• HS Diploma or GED Certification.
• Must be at least 21 years of age.
• Minimum of 1 year full-service restaurant supervisory experience preferred.
• Meets Ring Up Program requirements
• Availability to work during holidays, nights, and weekends with increased hours during peak times

Responsabilidades

• Provide supervision during assigned shifts.
• Provide cast members and guests with a positive experience and atmosphere.
• Monitor speed of service to ensure a positive guest experience.
• Supervise daily shifts to ensure standards, product quality, and cleanliness is maintained.
• Assist in the training of cast members, including new hires as well as existing team members.
• Assist with cleanliness and organization of the venue.
• Ensure proper cash handling procedures are followed.
• Performs other related duties as necessary or assigned

Conocimientos

Communication

Guest satisfaction

Self-motivation

Accountability

Educación

HS Diploma or GED

Descripción del empleo

Elevate Entertainment Group in Austin, TX is seeking an experienced Front of House Supervisor to ensure outstanding guest experiences across our food, beverage and venue operations.

You will train cast members, supervise shifts, monitor service speed, maintain standards of cleanliness and cash handling, and help create a welcoming, high-energy atmosphere during nights, weekends and holidays. This role offers opportunities for growth within a dynamic, family of brands.