Guest Experience Server | Competitive Pay & Cast Perks

Elevate Entertainment Group; Forney (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Cast Member Perks - discounts on Movie

Job summary

Elevate Entertainment Group, headquartered in Austin, is seeking a courteous Server to provide efficient guest service across its entertainment venues. You will greet guests, know the menu thoroughly, and use POS tools to take and deliver accurate orders while upselling items to enhance guest experiences.

You must maintain cleanliness, adhere to food safety guidelines, and stay flexible for holiday, night, and weekend shifts in a dynamic, live venue environment.

Qualifications

• HS Diploma or GED certification.
• Must be at least 18 years old.
• Food Handler’s and state alcohol certification.
• Availability to work during holidays, nights, and weekends with increased hours during peak times.

Responsibilities

• Greet and welcome guests as they enter the venue.
• Understand the full food and beverage menu to make thoughtful suggestions and upsell.
• Take orders using POS and handheld devices.
• Deliver food and drinks promptly and accurately.
• Monitor guest satisfaction and ensure excellent service.
• Follow food safety guidelines and standards.
• Communicate facility deficiencies to management daily.
• Maintain cleanliness of all common areas and dining spaces.
• Perform opening, closing and side-work duties.
• Other duties as assigned by management.

Skills

Guest satisfaction orientation

Team player

Hospitality mindset

Education

HS Diploma or GED

Job description

Elevate Entertainment Group, headquartered in Austin, is seeking a courteous Server to provide efficient guest service across its entertainment venues. You will greet guests, know the menu thoroughly, and use POS tools to take and deliver accurate orders while upselling items to enhance guest experiences.

You must maintain cleanliness, adhere to food safety guidelines, and stay flexible for holiday, night, and weekend shifts in a dynamic, live venue environment.