Guest Experience Supervisor, Front Desk Leadership

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Florida; On-site; USD 34,000 - 46,000; Full time

Job summary

Marriott International (Le Méridien) seeks a guest services professional to handle check-ins, verify guest identity and payment, assign rooms and issue keys. You will ensure accurate guest accounts, capture rewards information, and provide directions and local information.

The role supports training and supervising staff, enforces policies, and responds to guest requests with courtesy. Strong communication and POS skills are essential for success.

Qualifications

• High school diploma or GED equivalent required.
• Experience in hospitality or guest services preferred.
• Ability to operate POS systems and handle cash securely.

Responsibilities

• Process check-ins, verify identity and payment, assign rooms and issue keys.
• Maintain accurate guest accounts and collect rewards information.
• Balance and close cashier reports; provide directions and local information.

Skills

Guest services

Communication

POS systems

Education

High school diploma or equivalent

Tools

Computers/POS

Job description

Marriott International (Le Méridien) seeks a guest services professional to handle check-ins, verify guest identity and payment, assign rooms and issue keys. You will ensure accurate guest accounts, capture rewards information, and provide directions and local information.

The role supports training and supervising staff, enforces policies, and responds to guest requests with courtesy. Strong communication and POS skills are essential for success.