Guest Experience Supervisor - Flexible Hours & Growth

Global Partners LP; Lowell (MI); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401k match

Tuition reimbursement

Professional development

Job summary

Global Partners LP in Michigan is seeking a Guest Service Supervisor to oversee staff, organize work, and ensure store objectives are met, with focus on guest experience.

You will coach employees, greet guests, manage POS and cash, and enforce safety and cleanliness. Flexible hours and 18+ required; attention to reliability and transportation is needed. Global Partners emphasizes community and development.

Qualifications

• Supervise store staff and ensure tasks align with management directions.
• Provide coaching and constructive feedback to employees.
• Greet guests and ensure a positive shopping experience.
• Follow safety, security, quality, and store policies.
• Oversee cash processes and maintain proper cash levels.
• Ensure store housekeeping and 24/7 guest service programs.
• Address guest inquiries and vendor check-ins.

Responsibilities

• Supervise employees and ensure tasks align with management directions.
• Coach employees with constructive feedback.
• Greet guests and provide enjoyable shopping experience.
• Adhere to safety, security, quality, and operations policies.
• Operate POS, manage cash levels.
• Maintain store housekeeping.
• Ensure 24/7 guest service programs.
• Handle cash deposits, lottery, gift cards, and checks.
• Replenish products to maintain in-stock conditions.
• Address guest inquiries and complaints.
• Check in external and internal vendors.

Skills

Staff supervision

Coaching

Guest service

Cash handling

Policy adherence

Flexibility

Education

High School Diploma

Job description

Global Partners LP in Michigan is seeking a Guest Service Supervisor to oversee staff, organize work, and ensure store objectives are met, with focus on guest experience.

You will coach employees, greet guests, manage POS and cash, and enforce safety and cleanliness. Flexible hours and 18+ required; attention to reliability and transportation is needed. Global Partners emphasizes community and development.