Guest Experience Supervisor – F&B Operations

Coyote Valley Casino; Redwood Valley (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive Wages

Health, Dental and Vision Insurance

Employer Matching 401k up to 3%

Industry Leading PTO Accruals

Rolling Holiday Option

AD&D

Basic Life w/ buy-up Option

Critical Illness Coverage

Daily Employee Meal Discounts

Bereavement & Personal Leave

Air-Med Emergency Medical Air Transpor

Generous Cell Phone Stipend for Qualif

Plus much more

Job summary

Coyote Valley Casino Resort in Redwood Valley, CA, is seeking a seasoned food and beverage leader to oversee daily operations, supervise staff, and uphold service standards. You will train teams, enforce policies, and ensure safe, high-quality guest experiences across all F&B outlets.

The role requires a college degree or equivalent experience, 2+ years in F&B, and a approachable, team-oriented mindset. Eligible for comprehensive benefits and a binding 24/7 operation schedule.

Qualifications

• College degree or hotel management experience preferred.
• Strong communication, supervisory and organizational skills are required.
• Must have 2 years of experience in F&B.
• Must have excellent customer service skills.
• Team player with cheerful, friendly demeanor and professional appearance.
• Ability to work all shifts, weekends and holidays.

Responsibilities

• Oversee day-to-day food & beverage operations across the property.
• Train and develop staff on service standards and policies.
• Enforce controls for service and departmental procedures.
• Ensure daily tasks are completed and comply with rules and regulations.
• Promote positive guest and employee relations and communicate events.
• Maintain proper safety training and sanitation throughout the operation.
• Attend meetings and perform duties as assigned.

Skills

Strong communication

Supervisory

Organizational skills

Customer service

Education

College degree, Hotel Management School or equivalent experience

Job description

Coyote Valley Casino Resort in Redwood Valley, CA, is seeking a seasoned food and beverage leader to oversee daily operations, supervise staff, and uphold service standards. You will train teams, enforce policies, and ensure safe, high-quality guest experiences across all F&B outlets.

The role requires a college degree or equivalent experience, 2+ years in F&B, and a approachable, team-oriented mindset. Eligible for comprehensive benefits and a binding 24/7 operation schedule.