Multivenue F&B Supervisor - Guest Service Leader

Colusa-Casino-Resort; California; On-site; USD 52,000 - 72,000; Full time

Job summary

Colusa-Casino-Resort is seeking a Hospitality F&B Supervisor to oversee daily front-of-house operations across multiple dining venues, including the Food Court, Jack's Place Restaurant, Snack Bar, and Buffet.

You will supervise staff, train new hires, handle guest inquiries, and ensure safety and sanitation compliance while collaborating with Hospitality and F&B managers to deliver exceptional guest experiences in a fast-paced casino environment.

Qualifications

• Supervise front-of-house staff across multiple dining venues.
• Provide ongoing coaching to ensure service standards and safety protocols.
• Assist in scheduling, training, and performance feedback.
• Ensure guest concerns are resolved with a positive guest experience.
• Maintain cleanliness and organization in dining areas and public spaces.

Responsibilities

• Lead and mentor front-of-house team across multiple dining venues.
• Train staff on service standards, menu offerings, and safety procedures.
• Address guest inquiries and resolve concerns to uphold guest satisfaction.
• Oversee seating, guest flow, and communication between kitchen and service staff.
• Monitor safety, sanitation, and health compliance across dining areas.

Skills

Staff Leadership

Guest Service

Problem-Solving

Organization

Time Management

Attention to Detail

Communication

Cash Handling

Education

High School Diploma

Some College Preferred

Tools

POS Systems

Job description

Colusa-Casino-Resort is seeking a Hospitality F&B Supervisor to oversee daily front-of-house operations across multiple dining venues, including the Food Court, Jack's Place Restaurant, Snack Bar, and Buffet.

You will supervise staff, train new hires, handle guest inquiries, and ensure safety and sanitation compliance while collaborating with Hospitality and F&B managers to deliver exceptional guest experiences in a fast-paced casino environment.