Guest Experience Busser - Fast-Paced Casino Dining

Valley View Casino & Hotel; Valley Center (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Valley View Casino & Hotel in Valley Center, California invites a team member to support dining room operations, clearing and resetting tables while delivering attentive service to guests.

The role emphasizes teamwork with food servers and kitchen staff, adherence to standards of excellence, and the ability to work in a fast-paced casino environment. A positive attitude and willingness to learn are essential.

Qualifications

• Must possess and demonstrate a positive attitude.
• Willingness to learn and follow directions.
• Strong organizational and interpersonal skills.
• Ability to work in a team and take direction.
• English communication ability, reading and writing.
• Basic math skills for fractions, percentages, ratios.
• Ability to define problems and draw conclusions.
• Must apply for and maintain a Gaming License.
• Must pass drug screen and auditions/skill testing.
• Previous casino or gaming environment experience preferred.

Responsibilities

• Support and uphold the venue's Standards of Excellence as outlined in the Team Member Guide.
• Maintain positive guest relations, greet guests courteously, and provide personalized service.
• Clear and reset tables for new seating per venue standards.
• Assist Food Servers and observe guest requests for service.
• Work with Host, Supervisors, Servers and Kitchen Staff to ensure smooth operation.
• Maintain sanitary side stations and complete side work as specified.
• Follow the Sequence of Exceptional Service Points.
• Maintain flexibility and adapt to changing clientele and environment.
• Maintain regular attendance and professional conduct.

Skills

Positive attitude

Willingness to learn

Teamwork

English communication

Mathematical ability

Problem solving

Ability to follow instructions

Customer service

Education

High school diploma or GED

Job description

Valley View Casino & Hotel in Valley Center, California invites a team member to support dining room operations, clearing and resetting tables while delivering attentive service to guests.

The role emphasizes teamwork with food servers and kitchen staff, adherence to standards of excellence, and the ability to work in a fast-paced casino environment. A positive attitude and willingness to learn are essential.