Guest Experience Supervisor

Global Partners LP; Warwick (RI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness

401k

Tuition reimbursement

Job summary

Global Partners LP in Warwick, RI is seeking a Guest Service Supervisor to lead store staff, ensure daily objectives are met, and maintain high standards of guest service.

You will coach employees, greet guests, handle cash processes, and ensure safety, security, quality, and housekeeping policies are followed. The role includes flexible hours and physical requirements typical of store supervision.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends and or holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for position.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
• Ensure all store housekeeping functions are completed.
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Skills

Supervising staff

Customer service

Flexible hours

Organizational skills

Physical stamina

Education

High School Diploma

Job description

Global Partners LP in Warwick, RI is seeking a Guest Service Supervisor to lead store staff, ensure daily objectives are met, and maintain high standards of guest service.

You will coach employees, greet guests, handle cash processes, and ensure safety, security, quality, and housekeeping policies are followed. The role includes flexible hours and physical requirements typical of store supervision.