Guest Experience Supervisor

Global Partners LP; Warwick (RI); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive salaries and growth

Health & Wellness insurance

401k with match

Tuition reimbursement after 6 months

Job summary

Global Partners LP, a Fortune 500 company with 90+ years of experience, seeks a Guest Service Supervisor to oversee store staff and ensure smooth operations. You will coach team members, greet guests, manage POS cash, and uphold safety standards to deliver a high-quality shopping experience.

The role requires flexibility for day, night, weekends, and holidays, with a pay range reflecting local market conditions. Join a company that values people and community impact.

Qualifications

• Experience supervising staff and coaching employees.
• Strong customer service mindset with guest-focused approach.
• Ability to handle cash processes and POS operations.
• Knowledge of safety, security, quality and store policy adherence.

Responsibilities

• Supervise employees to ensure they perform duties set by management.
• Coach employees by giving constructive feedback to improve tasks.
• Greet guests and provide an enjoyable shopping experience.
• Operate the POS following corporate standards and manage cash levels.
• Ensure store housekeeping is maintained and all guest service programs run 24/7.
• Check in vendors per guidelines and address guest inquiries and complaints.

Skills

Team supervision

Customer service

Cash handling

Safety procedures

Coaching

Education

High School Diploma or equivalent

Tools

Point of Sale (POS)

Job description

Global Partners LP, a Fortune 500 company with 90+ years of experience, seeks a Guest Service Supervisor to oversee store staff and ensure smooth operations. You will coach team members, greet guests, manage POS cash, and uphold safety standards to deliver a high-quality shopping experience.

The role requires flexibility for day, night, weekends, and holidays, with a pay range reflecting local market conditions. Join a company that values people and community impact.