Guest Experience Supervisor

Global Montello Group Corp; Southbury (CT); On-site; USD 2,617,000 - 3,160,000; Full time

Benefits offered by this job

Health Insurance

401k with company match

Tuition reimbursement

Career development trainings

Job summary

Global Partners LP is seeking a Guest Service Supervisor in Southbury, CT. You will supervise staff, ensure smooth POS operations, and maintain store policies while delivering an exceptional guest experience.

The role requires flexibility for day, night, weekend, and holiday shifts, with responsibilities that include coaching, cash handling, and maintaining store standards to support business objectives.

Qualifications

• Customer service experience preferred.
• Strong communication with guests and team members.
• Able to adapt to varying shifts and busy periods.

Responsibilities

• Supervise staff to ensure adherence to policies and procedures.
• Coach employees by giving constructive feedback to improve performance.
• Greet guests and create an enjoyable shopping experience.
• Manage cash processes, POS operations, deposits, and related duties.
• Ensure store housekeeping and safety standards are maintained.
• Address guest inquiries and vendor check-in per guidelines.

Skills

Customer service

Communication

Flexibility

Attention to detail

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor in Southbury, CT. You will supervise staff, ensure smooth POS operations, and maintain store policies while delivering an exceptional guest experience.

The role requires flexibility for day, night, weekend, and holiday shifts, with responsibilities that include coaching, cash handling, and maintaining store standards to support business objectives.