Guest-Experience Store Leader & Operations Chief

Global Partners LP; Scarborough (ME); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness

401k match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a General Manager to lead store operations, drive guest satisfaction, and oversee financial performance. This hands-on role emphasizes hospitality, culture, and community engagement while maintaining safety and brand standards.

You will recruit and develop a high-performing team, analyze sales and expenses, and implement action plans to achieve revenue and profitability goals. Candidates should have ServSafe certification and 5+ years in

Qualifications

• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• ServSafe or other approved Food Safety Certification required within 90 days of employment or promotion.
• Strong business acumen with the ability to interpret data and make strategic decisions.

Responsibilities

• Lead by example to uphold Global mission and Four Pillars.
• Inspire, develop, and empower management and associates to deliver exceptional Guest service and operational performance.
• Recruit, train, and retain high-performing team members who embody the brand’s values.
• Oversee all store operations, ensuring adherence to company policies, brand standards, and safety requirements.
• Drive financial performance by managing labor, inventory, and operating costs effectively.

Skills

Leadership

Team leadership

Communication

Financial acumen

Guest service

Problem solving

Education

ServSafe Certification

High School Diploma

Tools

POS systems

Reporting tools

Office software

Job description

Global Partners LP is seeking a General Manager to lead store operations, drive guest satisfaction, and oversee financial performance. This hands-on role emphasizes hospitality, culture, and community engagement while maintaining safety and brand standards.

You will recruit and develop a high-performing team, analyze sales and expenses, and implement action plans to achieve revenue and profitability goals. Candidates should have ServSafe certification and 5+ years in