Guest Experience Store Leader — Eyewear Retail

Target Optical; Owasso (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Target Optical is seeking a Store Manager to lead a high-performing team and deliver an exceptional guest experience. You will oversee operations, scheduling, payroll, and performance management to meet brand goals across the store.

The role requires a Bachelor’s degree or equivalent, 3+ years in retail/customer service, and a proven leadership track record. An opticianry license is a plus, with opportunities for a competitive bonus plan depending on store performance.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3+ years experience in customer service or retail.
• Entrepreneurial mindset and drive for results essential.
• Strong critical thinking and problem-solving abilities.
• Experience in recruiting, selecting and developing talent.

Responsibilities

• Lead a team to deliver an exceptional guest experience.
• Set expectations for store readiness and brand standards.
• Develop action plans with team members and monitor progress.
• Conduct regular performance reviews and coaching sessions.
• Build relationships with Target Optical doctors and retail partners.
• Oversee scheduling, payroll, and staffing levels.

Skills

Customer service

Retail

Leadership

Drive for results

Critical thinking

Recruiting

Sales skills

People motivation

Education

Bachelor’s degree or equivalent experience

Opticianary license (preferred)

Tools

None

Job description

Target Optical is seeking a Store Manager to lead a high-performing team and deliver an exceptional guest experience. You will oversee operations, scheduling, payroll, and performance management to meet brand goals across the store.

The role requires a Bachelor’s degree or equivalent, 3+ years in retail/customer service, and a proven leadership track record. An opticianry license is a plus, with opportunities for a competitive bonus plan depending on store performance.