Guest Experience Leader - Assistant Store Manager

The William Warren Group; Town of Bedford (NY); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Job summary

The William Warren Group is hiring an Assistant Store Manager for StorQuest Self Storage locations in New York. This role reports to the Store Manager in their absence and may be full- or part-time across multiple sites, ensuring daily operations run smoothly.

You will drive guest experiences, handle cash and payments, support delinquency management, and upsell services and merchandise while maintaining a clean, secure facility.

Qualifications

• 1+ years in Customer Service/Sales experience.
• Tech savvy is a plus.

Responsibilities

• Assist guests during challenging times and deliver exceptional guest experiences.
• First-line representative in Store Manager’s absence; may be full or part-time across multiple sites.
• Maintain daily store operations; assist with revenue, delinquency management, occupancy, cleanliness, and customer service.

Skills

Customer Service

Sales

Job description

The William Warren Group is hiring an Assistant Store Manager for StorQuest Self Storage locations in New York. This role reports to the Store Manager in their absence and may be full- or part-time across multiple sites, ensuring daily operations run smoothly.

You will drive guest experiences, handle cash and payments, support delinquency management, and upsell services and merchandise while maintaining a clean, secure facility.