Guest Experience Specialist - Tech Mini Golf

Puttshack; Edina (MN); On-site; USD 15,000 - 20,000; Part time

Benefits offered by this job

Health/dental/vision

401(k) matching

Life Insurance

PTO

Free mini golf + 50% off meals

Job summary

Puttshack is seeking friendly Game Ambassadors to welcome guests, check in reservations, and guide players through our tech-infused mini golf courses. You’ll explain game rules, troubleshoot issues, and help maintain a clean, safe guest experience across our venues.

Positions are part-time with flexible schedules, typically 15–30 hours per week, and offer competitive pay plus benefits. Join a lively team delivering memorable entertainment and world-class hospitality.

Qualifications

• Must be 18+ to apply.
• Experience in hospitality or customer service.
• Passion for games and technology.
• High standards of guest service.
• Strong communication and problem-solving skills.
• Friendly and upbeat demeanor with guests and team.
• Ability to safely follow job requirements.

Responsibilities

• Greet guests with a warm welcome on the courses.
• Check in reservations and guide guests through the course.
• Explain the game rules and troubleshoot issues during play.
• Ensure courses, balls and equipment are in good working order.
• Assist with cleaning of kiosks and guest services area.
• Maintain pace to keep up with guest flow and safety rules.
• Follow all employment policies and safety guidelines.
• Take direction as a team player and support opening/closing duties.

Skills

Hospitality experience

Customer service

Games & technology passion

Guest service standards

Communication skills

Problem solving

Team player

Job description

Puttshack is seeking friendly Game Ambassadors to welcome guests, check in reservations, and guide players through our tech-infused mini golf courses. You’ll explain game rules, troubleshoot issues, and help maintain a clean, safe guest experience across our venues.

Positions are part-time with flexible schedules, typically 15–30 hours per week, and offer competitive pay plus benefits. Join a lively team delivering memorable entertainment and world-class hospitality.