Guest Experience Ambassador — Tech-Driven Mini Golf

Puttshack USA Inc.; Atlanta (GA); Hybrid; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Associate discounts - FREE mini golf

Job summary

Puttshack USA Inc. is seeking a friendly Game Ambassador to greet guests, check in reservations, and guide players through our tech-infused mini-golf experience.

You will champion the game, explain rules, troubleshoot issues, and ensure guests have a safe, fun journey from course to checkout. Ideal candidates bring hospitality or customer-service experience, a passion for games and technology, and a cheerful, team-focused attitude.

Qualifications

• Must be 18+ years of age to apply.
• Prior experience in hospitality, customer service, or related field.
• Passion for games and technology.
• High standards of guest service.
• Good communication skills and ability to problem solve.
• Friendly and upbeat demeanor when interacting with guests and team members.
• Safely and effectively communicate in order to perform and follow job requirements.

Responsibilities

• Greet guests with a warm welcome on the courses.
• Check in reservations and guide guests through the course.
• Explain game rules and troubleshoot issues during play.
• Ensure all courses, equipment, and kiosks are in proper working order.
• Maintain a pace to accommodate different guest visit levels.
• Follow safety and sanitation guidelines.
• Take direction and be a team player.
• Assist with opening/closing duties and side-work as assigned.
• Support guest services and maintenance as needed.

Skills

Hospitality

Customer service

Games & technology

Guest service

Communication skills

Problem solving

Team player

Job description

Puttshack USA Inc. is seeking a friendly Game Ambassador to greet guests, check in reservations, and guide players through our tech-infused mini-golf experience.

You will champion the game, explain rules, troubleshoot issues, and ensure guests have a safe, fun journey from course to checkout. Ideal candidates bring hospitality or customer-service experience, a passion for games and technology, and a cheerful, team-focused attitude.