Guest Experience Ambassador - Tech Mini Golf

Puttshack; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Associate discounts - FREE mini golf

50% off meals

Job summary

Puttshack is seeking energetic Game Ambassadors to welcome guests, check in reservations, and guide players through our tech-infused mini golf experience. You will explain the rules, troubleshoot issues, and ensure a smooth, fun guest journey across the courses.

Join a fast-paced, hospitality-focused team with competitive pay and benefits, including health coverage, 401(k), PTO, and generous staff discounts on mini golf and meals.

Qualifications

• Must be 18+ years of age to apply.
• Prior hospitality or customer service experience preferred.
• Interest in games and technology with guest-service focus.

Responsibilities

• Greet guests with a warm welcome and check in reservations.
• Guide guests safely through the course and explain game rules.
• Troubleshoot minor issues during gameplay and escalate when needed.
• Maintain cleanliness of kiosks and guest areas.
• Ensure equipment is in good working order and pace guests appropriately.
• Follow safety, sanitation, and employment policies; perform side-work and opening/closing duties.

Skills

Hospitality experience

Customer service

Communication

Problem solving

Team player

Education

High school diploma or equivalent

Job description

Puttshack is seeking energetic Game Ambassadors to welcome guests, check in reservations, and guide players through our tech-infused mini golf experience. You will explain the rules, troubleshoot issues, and ensure a smooth, fun guest journey across the courses.

Join a fast-paced, hospitality-focused team with competitive pay and benefits, including health coverage, 401(k), PTO, and generous staff discounts on mini golf and meals.