Guest Experience Game Ambassador – Tech-Driven Mini Golf

Puttshack

St. Louis (MO)

On-site

USD 19,000 - 25,000

Part time

14 days+

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Benefits offered by this job

Competitive pay

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Associate discounts - FREE mini golf

50% off meals

Job summary

Puttshack in the St. Louis area is seeking a friendly Game Ambassador to welcome guests, check in reservations, and guide players through the tech-infused mini golf experience. You’ll explain rules, troubleshoot on-course issues, and ensure a safe, fun environment for all guests.

This role offers flexible hours across our venue with competitive pay and benefits for eligible full-time associates. If you enjoy games, technology, and delivering standout guest service, join our energetic team at

Qualifications

Must be 18+ years of age to apply.
Prior experience in hospitality, customer service, or related field.
Passion for games and technology.
High standards of guest service.
Good communication skills and ability to problem solve.
Friendly and upbeat demeanor when interacting with guests and team members.
Safely and effectively communicate in order to perform and follow job requirements.

Responsibilities

Bring your 'A' Game each and every day.
Assist with general cleanliness of the kiosks, game courses, and guest services area.
Assist guests with checking in their game play, answering questions, and guiding them throughout the course.
Ensure all courses, golf balls, and other equipment are in proper working order.
Troubleshoot small issues on the course and elevate any problems to Management.
Maintain a pace sufficient to keep up with different levels of guest visits.
Comply with all safety and sanitation guidelines and procedures.
Take direction and be a team player.
Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.
Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.