Guest Experience Ambassador - Tech-Infused Mini Golf

Puttshack; Scottsdale (AZ); On-site; USD 32,000 - 44,000; Part time

Benefits offered by this job

Competitive pay

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Associate discounts - FREE mini golf &

50% off meals

Job summary

Puttshack is seeking a friendly Game Ambassador to welcome guests, check- in reservations, and guide players through our tech-infused mini golf experience.

You will explain game rules, troubleshoot issues, and help maintain course safety while delivering an elevated guest experience. Open seven days with flexible part-time to full-time shifts; benefits include health coverage and staff discounts.

Qualifications

• Must be 18+ years of age to apply.
• Experience in hospitality or customer service is preferred.
• Passion for games and technology helps deliver the Puttshack experience.
• High standards of guest service and strong communication are required.
• Friendly, upbeat attitude and teamwork are essential.

Responsibilities

• Welcome guests and check in reservations with a warm, friendly style.
• Guide players through the course and explain game rules.
• Troubleshoot basic issues on the course and escalate when needed.
• Maintain cleanliness of kiosks and guest areas.
• Ensure equipment is in good working order and safe to use.
• Support opening/closing duties and follow policies.

Skills

Age 18+

Hospitality experience

Customer service

Gaming passion

Communication

Problem solving

Friendly demeanor

Job description

Puttshack is seeking a friendly Game Ambassador to welcome guests, check- in reservations, and guide players through our tech-infused mini golf experience.

You will explain game rules, troubleshoot issues, and help maintain course safety while delivering an elevated guest experience. Open seven days with flexible part-time to full-time shifts; benefits include health coverage and staff discounts.