Guest Experience Specialist — Hospitality & Growth

La Caille; Sandy (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

Wet Willie's is looking for team members in Sandy, Utah who can ensure excellent guest service and support a positive atmosphere. The ideal candidates should have a high school diploma, be 18 years or older, and possess previous food service experience. Responsibilities include maintaining service standards, promoting sales, and retaining a safe and clean environment. The role requires strong communication skills and a professional demeanor. Join us for a fun, friendly environment where we prioritize guest satisfaction.

Qualifications

• Customer service experience preferred.
• Ability to effectively communicate in English.
• Professional demeanor required.

Responsibilities

• Ensure excellent guest service.
• Support staff and uphold cleanliness standards.
• Promote suggestive selling techniques.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or equivalent

Job description

• Ensures excellent guest service that meets or exceeds expectations.
• Working with all other team members and management to develop the restaurant's expanding client base
• Operatingin accordance with the company policies and applicable laws.
• Support other staff members while upholding standards, product quality and cleanliness.
• Follow all safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

Requirements

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Prefer a minimum of one year of previousfood service/restaurantexperience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor
• Ability to stand / walk for prolonged periods of time