Guest Experience Specialist - Part Time (Daily Pay)

Schulte Hospitality Group; Chino Hills (CA); Sur place; USD 25 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Daily pay

Telemedicine

Health insurance

Life insurance

401k with company match

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Discount marketplace

Résumé du poste

Schulte Hospitality Group is seeking a dynamic, service-oriented Part Time Guest Service Representative to join our team in Chino Hills, CA. The role focuses on greeting guests, handling inquiries, and ensuring a smooth check-in experience within a hospitality-driven environment.

The ideal candidate has at least one year in Front Desk Operations, solid communication skills, and the ability to manage cash handling procedures.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsabilités

• Greets guests as they arrive, focus on personal recognition.
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities.
• Escort VIPs to room and check them in prior to arrival.
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
• Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
• Keep front desk area clean and organized.
• Assisting with lobby activation as needed.
• Utilize proper procedures when handling guest PPI data.
• Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
• Attends promptly to guest needs and inquiries
• Perform various other duties as assigned
• Perform various other duties as assigned to meet business objectives

Connaissances

Basic computer skills

Communication skills

Guest service

Problem solving

Formation

High School education

Description du poste

Schulte Hospitality Group is seeking a dynamic, service-oriented Part Time Guest Service Representative to join our team in Chino Hills, CA. The role focuses on greeting guests, handling inquiries, and ensuring a smooth check-in experience within a hospitality-driven environment.

The ideal candidate has at least one year in Front Desk Operations, solid communication skills, and the ability to manage cash handling procedures.