Guest Experience Specialist — Membership Services

Crunch Fitness - Northeast Florida; Orange Park (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

A fitness company in Orange Park, Florida is hiring for a position that involves membership sales and excellent customer service skills. Responsibilities include greeting members, checking them in, and maintaining a welcoming atmosphere. Availability from 5 am to 10 am is required. The ideal candidate will be fluent in English and possess strong computer skills. Join a team that values professionalism and customer satisfaction.

Qualifications

• Availability 5 am - 10 am is essential for this role.

Responsibilities

• Membership Sales
• Greet all members & guests with a smile.
• Check in all members and guests.
• Facilitate messages at member check-in.
• Answer phones courteously.
• Communicate special events to members.
• Maintain a welcoming atmosphere.
• Facilitate member requests.
• Maintain professionalism at all times.
• Sell retail products.
• Schedule member services like tanning.
• Facilitate payment for services.
• Know club facilities and services.
• Maintain a clean work area.
• Assist in delegated projects.
• Follow policies in the Employee Handbook.
• Perform opening and closing duties.
• Attend department meetings.

Skills

Fluent in English

Proficient reading and writing skills

Strong customer service skills

Computer Skills

Job description

A fitness company in Orange Park, Florida is hiring for a position that involves membership sales and excellent customer service skills. Responsibilities include greeting members, checking them in, and maintaining a welcoming atmosphere. Availability from 5 am to 10 am is required. The ideal candidate will be fluent in English and possess strong computer skills. Join a team that values professionalism and customer satisfaction.