Front Desk Clerk - Vdara

MGM Resorts International

Las Vegas (NV)

On-site

USD 22,000 - 31,000

Part time

3 days ago
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Benefits offered by this job

Free meals
Free parking
Health insurance
Wellness programs
Employee discounts
Career development

Job summary

MGM Resorts International is hiring a Front Desk Clerk at Vdara for a part-time role in Las Vegas. You will warmly welcome guests, assist with arrivals and departures, and handle reservations, ensuring a seamless stay. You'll also process payments, balance cash, and promote MGM Rewards to elevate the guest experience.

The ideal candidate brings 1+ year of guest-facing service, strong communication, and accurate cash handling. Flexible shifts including weekends and holidays are required.

Qualifications

  • Minimum high school diploma or equivalent.
  • Prior guest-facing customer service is preferred.
  • Ability to handle cash accurately and maintain balanced cash drawer.

Responsibilities

  • Greet guests and assist with arrivals, departures, and reservations.
  • Manage check-ins/check-outs and resolve guest questions or concerns.
  • Promote MGM Rewards and collaborate with housekeeping to meet guest needs.

Skills

Customer service
Cash handling
Guest relations
Communication

Education

High School Diploma or GED

Job description

Front Desk Clerk - Vdara### Front Desk Clerk - VdaraApply: Property - Vdara: Part time: Posted Today: 280780Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB**:Join the team as a Front Desk Representative, where you’ll create a warm and memorable first impression for guests in a luxury resort environment. In this role, you’ll deliver personalized service while assisting guests with arrivals, departures, reservations, and special requests to ensure a seamless stay.Working in a fast-paced, guest-focused environment, you’ll anticipate needs, build meaningful connections, and create **WOW** moments guests will remember long after their experience with us!**THE STARTING PAY RATE:** $19.00 / Per Hour**THE DAY-TO-DAY:*** Welcome guests to the property by providing memorable service, anticipating guest needs, and resolving guest concerns in alignment with S.H.O.W. Service Basics* Manage guest check-ins, check-outs, walk-ins, and early or late arrivals and departures in a seamless and professional manner* Enhance the guest experience by offering room upgrades when available and promoting MGM Rewards enrollment and benefits* Partner with Housekeeping and other departments to meet guest expectations and special requests* Process payments, post charges and credits accurately, handle cash and credit transactions, and balance all cash and cash equivalent transactions according to property procedures**THE IDEAL CANDIDATE:*** Must be 18 years of age or older* High School Diploma or GED* One (1) year of prior relevant Guest Facing Customer Service experience preferred* Six (6) months of prior relevant cash handling experience preferred* Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders* Must be able to work various shifts, including weekends and all holidays **THE PERKS & BENEFITS:*** Free meals in our Vdara employee dining room* Free parking on and off-shift at all MGM Resorts properties* Health & Income Protection benefits (for eligible employees)* Professional and personal development opportunities through employee programs and network groups* Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts **VIEW JOB DESCRIPTION:**https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14611 Are you ready to **JOIN THE SHOW**? Apply today!
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