Assistant Executive Housekeeper – Luxury Resort Leadership

MGM Resorts; Nevada; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Income Protection

Professional development opportunities

Free meals in employee dining room

Free parking on/off-shift

Wellness incentive programs

Employee discounts on hotel, F&B, and‑

Job summary

MGM Resorts International is seeking an Assistant Executive Housekeeper at Vdara in Las Vegas to lead housekeeping operations and drive world-class guest experiences. In this luxury environment, you will develop teams, ensure flawless cleanliness, and uphold service standards that elevate the guest journey.

You will oversee performance, budgets, staffing, and HR functions while mentoring Floor Managers and ensuring compliance with policies and CBAs, delivering WOW moments for guests and

Qualifications

• Must be 21 years of age or older.
• Two (2) years of prior relevant experience in Housekeeping/EVS.
• Previous supervisory or leadership experience in a luxury resort environment preferred.
• Experience leading union team members and working within a collective bargaining environment preferred.
• Exceptional customer service and interpersonal skills; bilingual highly preferred.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Respond to guest concerns in a professional and timely manner, ensuring positive resolution.
• Manage departmental performance, budgets, staffing levels, and accountability processes to meet objectives.
• Lead all Housekeeping HR functions including hiring, training, coaching, recognition, performance management, discipline, succession planning, and compliance with policies and CBAs.
• Mentor, coach, and develop Housekeeping Floor Managers.
• Conduct daily room inspections to ensure QA and sanitation standards.
• Partner with Scheduling Attendants to ensure bidding processes meet policies and timelines.
• Represent management in unemployment hearings, union grievances, arbitrations, and other meetings as needed.

Skills

Leadership

Customer service

Bilingual

Communication

Job description

MGM Resorts International is seeking an Assistant Executive Housekeeper at Vdara in Las Vegas to lead housekeeping operations and drive world-class guest experiences. In this luxury environment, you will develop teams, ensure flawless cleanliness, and uphold service standards that elevate the guest journey.

You will oversee performance, budgets, staffing, and HR functions while mentoring Floor Managers and ensuring compliance with policies and CBAs, delivering WOW moments for guests and