Guest Experience Specialist — Kids’ Swim School

Goldfish Swim School; Brookline (MA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Goldfish Swim School in Brookline, MA is seeking a friendly Front Desk Associate to deliver exceptional guest service in a fast-paced, fun environment. You’ll welcome families, answer questions, and help guests get started with our guided play-based swim program.

No prior retail experience is required; you must be 18+ and authorized to work in the U.S. Flexible schedule including mornings, evenings, weekends, and call-in shifts to meet business needs.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the U.S.
• Ability to move swiftly in a busy facility.
• Friendly, guest-focused approach.

Responsibilities

• Greet guests and manage check-in/out efficiently.
• Provide information about programs and schedules.
• Assist with enrollment and guest questions.
• Support store operations and guest experience initiatives.

Skills

Customer service

Communication

Sales oriented

Positive attitude

Job description

Goldfish Swim School in Brookline, MA is seeking a friendly Front Desk Associate to deliver exceptional guest service in a fast-paced, fun environment. You’ll welcome families, answer questions, and help guests get started with our guided play-based swim program.

No prior retail experience is required; you must be 18+ and authorized to work in the U.S. Flexible schedule including mornings, evenings, weekends, and call-in shifts to meet business needs.