Guest Experience Specialist – Interactive Retail

Build-A-Bear Workshop; Orlando (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Build-A-Bear Workshop is seeking friendly, guest-focused Bear Builder associates to help guests create their personalized furry friends in our Orlando store. You will engage with guests, share our brand enthusiasm, and contribute to a warm, inclusive environment that makes every visit memorable.

Responsibilities include delivering exceptional guest service, upholding brand standards, and collaborating with team members to ensure a smooth, enjoyable experience for all guests.

Qualifications

• High school diploma or GED equivalent required.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions.
• Uphold operational excellence by meeting brand standards and guidelines.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Teamwork

Communication

Education

High school diploma or GED

Associate’s degree in business

Job description

Build-A-Bear Workshop is seeking friendly, guest-focused Bear Builder associates to help guests create their personalized furry friends in our Orlando store. You will engage with guests, share our brand enthusiasm, and contribute to a warm, inclusive environment that makes every visit memorable.

Responsibilities include delivering exceptional guest service, upholding brand standards, and collaborating with team members to ensure a smooth, enjoyable experience for all guests.