Guest Experience Specialist - Hotel Front Desk

PENN Entertainment, Inc.; Riverside (CA); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Day-one medical coverage

401(k) matching

Annual performance bonus

Zusammenfassung

ViziRecruiter, LLC. is seeking a motivated individual for a guest services position in Riverside, California. The role involves greeting and registering guests, managing payments, and maintaining accurate records. Ideal candidates will have a high school diploma, strong communication skills, and a customer service mindset. Responsibilities include assisting guests with check-in/check-out, addressing inquiries, and ensuring guest satisfaction. This position offers opportunities for career growth within a fast-paced environment.

Qualifikationen

• Minimum of six months related experience and/or training or equivalent combination of education and experience.
• Ability to read, analyze, and interpret business documents and regulations.
• Must build and maintain excellent rapport with internal and external customers.

Aufgaben

• Greet, register, and assign rooms to guests.
• Verify customers' credit and establish payment methods.
• Compute bills, collect payments, and perform bookkeeping activities.
• Respond to guest inquiries and direct guests around the hotel.

Kenntnisse

Excellent communication skills

Customer service orientation

Basic bookkeeping skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

ViziRecruiter, LLC. is seeking a motivated individual for a guest services position in Riverside, California. The role involves greeting and registering guests, managing payments, and maintaining accurate records. Ideal candidates will have a high school diploma, strong communication skills, and a customer service mindset. Responsibilities include assisting guests with check-in/check-out, addressing inquiries, and ensuring guest satisfaction. This position offers opportunities for career growth within a fast-paced environment.