Guest Experience Specialist — Furry Friends

Build-A-Bear Workshop, Inc; Palmdale (CA); On-site; USD 24,000 - 25,000; Part time

Job summary

Build-A-Bear Workshop, Inc in Palmdale, CA is seeking friendly Bear Builder associates to provide exceptional guest service as guests create their personalized furry friends. You will engage with guests with genuine enthusiasm for the brand and foster a warm, inclusive atmosphere that leaves every guest satisfied with their experience.

In this role, you will uphold brand standards, contribute to a seamless guest journey, and collaborate with a supportive team in a retail environment.

Qualifications

• High school diploma or GED is required.
• Associate degree in business/management or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating personalized furry friends.
• Engage with guests with enthusiasm for the brand and create a welcoming atmosphere.
• Uphold brand standards and guide guests through the brand experience.
• Support store leadership by contributing to a cohesive retail environment.
• Be dependable, flexible, and contribute to a positive team dynamic.

Education

High school diploma or GED equivalent

Associate’s degree in business, management, or a related field

Job description

Build-A-Bear Workshop, Inc in Palmdale, CA is seeking friendly Bear Builder associates to provide exceptional guest service as guests create their personalized furry friends. You will engage with guests with genuine enthusiasm for the brand and foster a warm, inclusive atmosphere that leaves every guest satisfied with their experience.

In this role, you will uphold brand standards, contribute to a seamless guest journey, and collaborate with a supportive team in a retail environment.