Guest Experience Specialist - Furry Friends

Build-A-Bear Workshop, Inc; San Diego (CA); On-site; USD 26,000 - 27,000; Part time

Job summary

Build-A-Bear Workshop, Inc. is seeking a Bear Builder associate to provide exceptional guest service while helping guests create personalized furry friends in a lively, team-oriented environment.

Responsibilities include engaging with guests with enthusiasm, fostering a warm and inclusive atmosphere, upholding brand standards, and contributing to a cohesive guest experience. Prioritize dependable teamwork and flexible service.

Qualifications

• High school diploma or GED equivalent
• Associate’s (or higher) degree in business, management, or a related field

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Education

Associate’s (or higher) degree in business, management, or a related field

Job description

Build-A-Bear Workshop, Inc. is seeking a Bear Builder associate to provide exceptional guest service while helping guests create personalized furry friends in a lively, team-oriented environment.

Responsibilities include engaging with guests with enthusiasm, fostering a warm and inclusive atmosphere, upholding brand standards, and contributing to a cohesive guest experience. Prioritize dependable teamwork and flexible service.