Guest Experience Specialist: Front of House & POS

Runk-and-Pratt; Virginia; On-site; USD 17,000 - 25,000; Full time

Job summary

Runk-and-Pratt is seeking a Front of House team member to warmly greet guests and provide knowledgeable menu assistance. You will take orders, process payments on Square POS, and ensure accurate order entry while supporting takeout and delivery tasks as needed.

The role emphasizes friendly customer service, strong communication, and teamwork in a fast-paced environment. Applicants should be reliable, dress in uniform, and help maintain a clean dining area.

Qualifications

• Previous restaurant or fast-casual experience preferred.
• Strong customer-service and communication skills.
• Ability to learn and accurately operate a POS system and handle basic math.

Responsibilities

• Greet guests in a friendly and professional manner and assist with questions.
• Take orders accurately and process payments through the POS.

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

Square POS

Cash handling

Job description

Runk-and-Pratt is seeking a Front of House team member to warmly greet guests and provide knowledgeable menu assistance. You will take orders, process payments on Square POS, and ensure accurate order entry while supporting takeout and delivery tasks as needed.

The role emphasizes friendly customer service, strong communication, and teamwork in a fast-paced environment. Applicants should be reliable, dress in uniform, and help maintain a clean dining area.