Guest Experience Specialist – Front Desk & Service

Highgate; Carolina (PR); On-site; USD 20,664 - 27,552; Part time

Job summary

Highgate Hotels is seeking a Guest Service Agent in Carolina, Puerto Rico. The role involves providing attentive and courteous service to guests during check-in and throughout their stay, ensuring guest satisfaction and maximizing occupancy.

The ideal candidate should have strong communication skills, a high school diploma, and experience in customer service. Flexibility in working hours is essential. Join a team committed to hospitality excellence!

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or a related field preferred.
• Computer experience required.

Responsibilities

• Greet and welcome all guests at the Front Desk.
• Handle check-ins and checkouts efficiently.
• Answer guest inquiries about hotel services.

Skills

Customer Service

Communication

Multitasking

Flexibility

Education

High School diploma or equivalent

College coursework in a related field

Tools

Front Desk computer system

Job description

Highgate Hotels is seeking a Guest Service Agent in Carolina, Puerto Rico. The role involves providing attentive and courteous service to guests during check-in and throughout their stay, ensuring guest satisfaction and maximizing occupancy.

The ideal candidate should have strong communication skills, a high school diploma, and experience in customer service. Flexibility in working hours is essential. Join a team committed to hospitality excellence!