Guest Experience Specialist – Front Desk & Sales

Lbahospitality; Hattiesburg (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company in Hattiesburg is looking for a Guest Service Associate who will provide excellent guest services and manage front office operations. The ideal candidate will have a high school diploma, experience in customer service, and the ability to multitask effectively. Responsibilities include greeting guests, managing reservations, and ensuring a hospitable environment. This role requires physical presence at the hotel and the ability to work various shifts including weekends.

Qualifications

• Experience in service, sales, or guest relations preferred.
• Must have honesty and trustworthiness.
• Ability to lift 30 pounds unassisted, stand for eight hours.

Responsibilities

• Greet and register guests, accommodate special requests.
• Promote and sell hotel services and amenities.
• Maintain guest privacy and safety standards.

Skills

Customer service

Conflict resolution

Problem solving

Communication (English)

Education

High school diploma or equivalent

Tools

Property management system (PMS)

Job description

A leading hospitality company in Hattiesburg is looking for a Guest Service Associate who will provide excellent guest services and manage front office operations. The ideal candidate will have a high school diploma, experience in customer service, and the ability to multitask effectively. Responsibilities include greeting guests, managing reservations, and ensuring a hospitable environment. This role requires physical presence at the hotel and the ability to work various shifts including weekends.