Guest Experience Specialist – Front Desk (Flexible Scheduling)

Baywood Hotels; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

Baywood Hotels is urgently hiring a friendly Front Desk Agent to join our busy Phoenix property. You will welcome guests, handle check-ins and check-outs, and manage reservations with a focus on service quality.

In this fast-paced role, you will resolve inquiries, coordinate with housekeeping and maintenance, and ensure accurate guest records. We seek a professional, guest-focused individual who thrives in hospitality and aims to advance within our team.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Skills

Customer service

Hospitality

Communication

Job description

Baywood Hotels is urgently hiring a friendly Front Desk Agent to join our busy Phoenix property. You will welcome guests, handle check-ins and check-outs, and manage reservations with a focus on service quality.

In this fast-paced role, you will resolve inquiries, coordinate with housekeeping and maintenance, and ensure accurate guest records. We seek a professional, guest-focused individual who thrives in hospitality and aims to advance within our team.