Guest Experience Specialist – Front Desk & Facilities

CBRE Group, Inc.; Boulder (CO); On-site; USD 38,000 - 56,000; Full time

Job summary

CBRE Group, Inc. in Colorado Boulder is seeking a Facilities Receptionist to provide front-desk support and clerical duties in the workplace experience team. You will greet visitors, answer calls, set up meeting rooms, issue visitor passes, and manage packages and mail with accuracy and courtesy.

The role requires up to 3 years of related experience, strong MS Office skills, and a professional atmosphere. You’ll work in a fast-paced environment with a focus on reliability and customer service

Qualifications

• High School Diploma or GED with up to 1-3 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival.
• Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meetings and conference rooms.
• Request building and housekeeping services as needed.
• Perform general clerical duties, including distributing faxes and packages.
• Track incoming and outgoing packages, mail, and freight.
• Arrange messenger service and hospitality for guests as needed.

Skills

Customer service

Time management

Multitasking

Communication skills

Organizational skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Colorado Boulder is seeking a Facilities Receptionist to provide front-desk support and clerical duties in the workplace experience team. You will greet visitors, answer calls, set up meeting rooms, issue visitor passes, and manage packages and mail with accuracy and courtesy.

The role requires up to 3 years of related experience, strong MS Office skills, and a professional atmosphere. You’ll work in a fast-paced environment with a focus on reliability and customer service