Receptionist-Boulder, CO

CBRE Group, Inc.; Boulder (CO); On-site; USD 38,000 - 56,000; Full time

Job summary

CBRE Group, Inc. in Colorado Boulder is seeking a Facilities Receptionist to provide front-desk support and clerical duties in the workplace experience team. You will greet visitors, answer calls, set up meeting rooms, issue visitor passes, and manage packages and mail with accuracy and courtesy.

The role requires up to 3 years of related experience, strong MS Office skills, and a professional atmosphere. You’ll work in a fast-paced environment with a focus on reliability and customer service

Qualifications

• High School Diploma or GED with up to 1-3 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival.
• Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meetings and conference rooms.
• Request building and housekeeping services as needed.
• Perform general clerical duties, including distributing faxes and packages.
• Track incoming and outgoing packages, mail, and freight.
• Arrange messenger service and hospitality for guests as needed.

Skills

Customer service

Time management

Multitasking

Communication skills

Organizational skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.About the Role: ONSITE As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.What You’ll Do: Receive and direct incoming calls to appropriate personnel and voicemail. Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Schedule and prepare meetings and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed. Perform general clerical duties, including distributing office faxes and packages and ordering office supplies. Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests, such as transportation, tickets, reservations, etc. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. Monitor and maintain all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety Other administrative duties will include laminating, data entry, word processing, and tracking and managing inventory. Requires use of company intranet, telecom networks, and other computer and iOS-based systems Fill in at any of the company’s building lobbies during vacations, schedule changes, breaks, and meal breaks. Individual will need to have excellent time management skills, be punctual Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice Must strictly follow Apple’s attendance policies and work attire guideline What You’ll Need: High School Diploma or GED with up to 1-3 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. Professional composure Customer service experience Establishes and maintains positive relationships Effective time management, including the ability to multi-task, organize and prioritize Flexibility in scheduling outside of normal business hours to assist facilities team projects and deliveries Why CBRE?We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.Diversity, equity, and inclusion (DE&I) are more than just values- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribuColorado Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Receptionist position is $38,000 annually and the maximum salary for the Facilities Receptionist position is $55,500 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).