Guest Experience Specialist - Front Desk & Check-In

Prismhr Hire; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical /Dental/ Vision

PTO

Bonus Opportunities

Hotel Discounts

Competitive Pay

Job summary

Prismhr Hire in Austin, TX is seeking a guest-focused front desk associate to welcome guests and deliver exceptional service in person or by phone.

You will assist with check-in/check-out, handle inquiries, and help create an excellent and memorable stay while maintaining friendly, timely interactions.

This role emphasizes reliability, strong communication, and teamwork in a hospitality setting, with potential weekend or holiday shifts as needed.

Qualifications

• Reading, writing and math skills required.
• May work nights, weekends, and/or holidays.
• Regularly talk, hear and interact with guests.
• Frequently lift and/or move up to 10 pounds.
• Long periods of standing.

Responsibilities

• Welcome and serve guests with exceptional service.
• Assist guests in person or by phone.
• Ensure check-in and check-out are friendly and timely.

Skills

Guest service

Communication

Team player

Education

High school diploma or GED

Job description

Prismhr Hire in Austin, TX is seeking a guest-focused front desk associate to welcome guests and deliver exceptional service in person or by phone.

You will assist with check-in/check-out, handle inquiries, and help create an excellent and memorable stay while maintaining friendly, timely interactions.

This role emphasizes reliability, strong communication, and teamwork in a hospitality setting, with potential weekend or holiday shifts as needed.