Guest Experience Specialist - Front Desk (Bilingual)

411 buzz City Guide LLC; Eagle Pass (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Super 8 by Wyndham Eagle Pass is seeking a friendly and reliable Hotel Front Desk Agent to serve as the first point of contact for guests. This role involves greeting guests, managing check-ins and check-outs, and ensuring a welcoming atmosphere.

A successful candidate will have customer service experience, strong verbal communication skills, and the ability to work flexible shifts, including evenings and weekends. Living in or near Eagle Pass, TX is a requirement for this position.

Qualifications

• Customer service or hospitality experience preferred.
• Strong verbal communication skills — bilingual (English/Spanish) a plus.
• Ability to work flexible shifts including evenings, weekends, and holidays.

Responsibilities

• Greet and check in/check out guests with a welcoming attitude.
• Answer calls, respond to messages, and process guest requests or concerns.
• Manage cash drawer and process payments.

Skills

Customer service experience

Verbal communication skills

Bilingual (English/Spanish)

Job description

Super 8 by Wyndham Eagle Pass is seeking a friendly and reliable Hotel Front Desk Agent to serve as the first point of contact for guests. This role involves greeting guests, managing check-ins and check-outs, and ensuring a welcoming atmosphere.

A successful candidate will have customer service experience, strong verbal communication skills, and the ability to work flexible shifts, including evenings and weekends. Living in or near Eagle Pass, TX is a requirement for this position.