Guest Experience Specialist - Front Desk

Equity LifeStyle Properties; Wauchula (FL); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

401(k) employer match

Paid vacations

Paid holidays

Sick time

Job summary

Equity LifeStyle Properties is hiring a Front Desk Clerk in Wauchula, FL to deliver exceptional guest and resident experiences. You will act as a liaison, handling inquiries in person and by phone, and process payments with accuracy.

The role requires a high school diploma or equivalent and at least 1 year in customer service, with strong organizational skills and computer literacy. A comprehensive benefits package is offered, including medical, dental, vision, and a 401(k) match.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or equivalent

Tools

Computer literacy

Job description

Equity LifeStyle Properties is hiring a Front Desk Clerk in Wauchula, FL to deliver exceptional guest and resident experiences. You will act as a liaison, handling inquiries in person and by phone, and process payments with accuracy.

The role requires a high school diploma or equivalent and at least 1 year in customer service, with strong organizational skills and computer literacy. A comprehensive benefits package is offered, including medical, dental, vision, and a 401(k) match.