Front Desk & Guest Services Specialist

Talentify

Wauchula (FL)

On-site

USD 26,000 - 36,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Equity Lifestyle Properties (ELS) in Wauchula, Florida, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences. This role focuses on welcoming guests, answering questions, processing payments, and supporting office efficiency.

You will liaise with guests, run reports, submit maintenance requests, and collaborate with the Property Manager. The position emphasizes customer service, organization, and the ability to learn new systems. Comprehensive benefits are offered.

Qualifications

High school diploma or equivalent experience.
1+ years of experience in customer service.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.

Responsibilities

Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Process payments and deposits.
Run reports and submit maintenance request forms to ensure office efficiency.
Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
Prioritize customer satisfaction, address conflicts and solve problems promptly.