Guest Experience Concierge - Front Desk

Equity LifeStyle Properties, Inc.; Riverside (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) employer match

Paid vacations/holidays/sick time

Job summary

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in Arcadia, Florida. You will deliver exceptional guest and resident service, act as a point of contact, and support daily operations at the front desk.

The role emphasizes strong customer service, organization, and the ability to learn new systems. A comprehensive benefits package is provided along with opportunities for career growth at ELS.

Qualifications

• 1+ years of experience in customer service.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information.
• Process payments and deposits.
• Run reports and submit maintenance requests to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service experience

Strong organizational skills

Meticulous attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in Arcadia, Florida. You will deliver exceptional guest and resident service, act as a point of contact, and support daily operations at the front desk.

The role emphasizes strong customer service, organization, and the ability to learn new systems. A comprehensive benefits package is provided along with opportunities for career growth at ELS.