Guest Experience Specialist (Front Desk)

Kolter Hospitality; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Kolter Hospitality in Sarasota, FL seeks a Front Desk Agent to deliver exceptional guest service from check-in to check-out. You will greet guests by name, handle requests, coordinate amenities, and manage cashiering activities in a fast-paced environment.

The role emphasizes accuracy, brand compliance, and safety procedures while supporting meeting spaces and event setups. This is a full-time, on-site position in a hospitality setting.

Qualifications

• Proven ability to greet guests and provide personalized service.
• Experience handling check-in/check-out and cashiering tasks.
• Ability to follow brand standards and safety procedures.

Responsibilities

• Assist guests with check-in and check-out processes.
• Coordinate guest requests and notify guests of hotel services.
• Welcome guests by name and ensure a welcoming experience.
• Cashier and settle charges; maintain accurate billing records.
• Set up and break down meeting spaces and assist with catering or food service.

Skills

Guest service

Check-in / Checkout

Cashiering

Upselling

Job description

Kolter Hospitality in Sarasota, FL seeks a Front Desk Agent to deliver exceptional guest service from check-in to check-out. You will greet guests by name, handle requests, coordinate amenities, and manage cashiering activities in a fast-paced environment.

The role emphasizes accuracy, brand compliance, and safety procedures while supporting meeting spaces and event setups. This is a full-time, on-site position in a hospitality setting.