Guest Experience Specialist - Front Desk

Providence Hospitality; Ridgecrest (CA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid Time Off

Job summary

Providence Hospitality is seeking a Front Desk Agent in Ridgecrest, CA to deliver friendly, efficient service at the hotel front desk. You will check in guests, manage reservations, answer questions, and coordinate with other hotel services to ensure a positive stay.

Responsibilities include handling guest inquiries, resolving issues, and maintaining accurate records. This part-time role emphasizes professional appearance, reliability, and attention to detail in a fast-paced hospitality

Qualifications

• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Bilingual skills a plus.

Responsibilities

• Greet and check in guests following established procedures.
• Answer guest questions and provide directions, services, and information.
• Handle reservations, checkouts, and billing accurately.
• Resolve guest issues with sound judgement or escalate to management.
• Maintain a clean, organized front desk area and assist with clerical tasks.

Skills

Quality

Quantity

Safety & Security

Attendance

Dependability

Education

Hospitality experience

Job description

Providence Hospitality is seeking a Front Desk Agent in Ridgecrest, CA to deliver friendly, efficient service at the hotel front desk. You will check in guests, manage reservations, answer questions, and coordinate with other hotel services to ensure a positive stay.

Responsibilities include handling guest inquiries, resolving issues, and maintaining accurate records. This part-time role emphasizes professional appearance, reliability, and attention to detail in a fast-paced hospitality