Front Desk Guest Service Specialist: Elevate Stays

RIDGECREST HOSPITALITY LLC; Ridgecrest (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

RIDGECREST HOSPITALITY LLC is seeking a Guest Service Representative to join TownePlace Suites Ridgecrest on site in Ridgecrest, CA. This full-time role pays $17.00–$18.50 per hour and focuses on delivering friendly, professional front desk service to guests from check-in to checkout.

You will handle reservations, process payments, coordinate with housekeeping, and help ensure a smooth, memorable stay. Prior hospitality experience is helpful but not required; training provided.

Qualifications

• Strong customer service and communication skills.
• Friendly, positive, and professional presence.
• Comfortable using computers and hotel systems.
• Dependable, organized, and able to multitask.
• Prior hotel or customer service experience is helpful but not required.
• Flexible to work any shifts including holidays and weekends.

Responsibilities

• Greet guests and provide friendly, helpful service
• Assist with check ins, check outs, room assignments, and reservations
• Answer guest questions and resolve issues promptly
• Operate the front desk system and process payments
• Communicate with housekeeping and other departments
• Maintain the front desk area in a clean and organized manner
• Handle guest requests and escal
• Provide local information and general hotel assistance

Skills

Customer service

Communication skills

Front desk systems

Multitasking

Flexible shifts

Job description

RIDGECREST HOSPITALITY LLC is seeking a Guest Service Representative to join TownePlace Suites Ridgecrest on site in Ridgecrest, CA. This full-time role pays $17.00–$18.50 per hour and focuses on delivering friendly, professional front desk service to guests from check-in to checkout.

You will handle reservations, process payments, coordinate with housekeeping, and help ensure a smooth, memorable stay. Prior hospitality experience is helpful but not required; training provided.