Guest Services Specialist - Front Desk

Hotel Equities; Irving (TX); On-site; USD 16,195 - 23,066; Full time

Benefits offered by this job

Same-day pay available

Employee Assistance Program

Career Growth Opportunities

Reduced Room Rates

Flexible schedule

Job summary

A leading hotel management company in Texas seeks a Front Desk Clerk to manage guest check-ins and provide exceptional customer service. Responsibilities include welcoming guests, handling payments, and managing guest inquiries. Ideal candidates will possess strong communication skills and be capable of resolving issues efficiently. A high school diploma is required. This position offers a starting pay rate of $14.25 and flexible scheduling, with opportunities for career growth and employee discounts.

Qualifications

• Must be able to speak, read, write and understand English.
• Good communication skills, both verbal and written are required.
• Must possess basic computational ability.

Responsibilities

• Greet and welcome guests upon arrival.
• Accept payment for guests’ accounts at registration and checkout.
• Promptly respond to and resolve guest complaints.
• Assist guests with luggage upon arrival and departure.

Skills

Communication skills

Customer service

Problem-solving

Basic math skills

Education

High School diploma or equivalent

Tools

Computer skills

Job description

A leading hotel management company in Texas seeks a Front Desk Clerk to manage guest check-ins and provide exceptional customer service. Responsibilities include welcoming guests, handling payments, and managing guest inquiries. Ideal candidates will possess strong communication skills and be capable of resolving issues efficiently. A high school diploma is required. This position offers a starting pay rate of $14.25 and flexible scheduling, with opportunities for career growth and employee discounts.