Guest Experience Specialist (Front Desk)

Schulte-Hospitality-Group; Little Rock (AR); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

Life Insurance

401k Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team in Little Rock, AR. The role focuses on warm guest interaction, efficient front desk operations, and accurate cash handling in a fast-paced hotel environment.

Ideal candidates bring at least one year of Front Desk experience, strong communication skills, and a commitment to hospitality. Company benefits include health coverage, retirement plans, PTO, and more, with on-site work.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greets guests with personal recognition upon arrival.
• Reviews arrival lists and prepares welcome amenities.
• Escort VIPs to rooms and check them in before arrival.
• Answer phones within three rings with a smile and direct questions.
• Count cash; handle bank drops and report discrepancies.
• Maintain a clean, organized front desk area.

Skills

Basic computer skills

Effective communication

Guest service oriented

Education

High School diploma

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team in Little Rock, AR. The role focuses on warm guest interaction, efficient front desk operations, and accurate cash handling in a fast-paced hotel environment.

Ideal candidates bring at least one year of Front Desk experience, strong communication skills, and a commitment to hospitality. Company benefits include health coverage, retirement plans, PTO, and more, with on-site work.