Guest Experience Specialist - Front Desk

Bardessono; Hauppauge (NY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Long Island Hyatt-LIH is seeking a friendly Front Desk Associate to warmly greet guests, check them in and out, and assist with reservations. The role requires accurate processing of charges, familiarity with the front desk system, and effective cash handling.

Candidates should have strong teamwork and communication skills, flexible schedules, and a commitment to delivering exceptional guest experiences in a hotel environment.

Qualifications

• High work ethic and self-motivation.
• May work varied shifts including nights, weekends, and holidays.
• Team player focused on delivering great guest experiences.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately and efficiently.
• Maintain knowledge of Front Office system and daily transactions.
• Handle cash, checks, and credit card payments correctly.

Skills

Guest service

Communication

Teamwork

Job description

Long Island Hyatt-LIH is seeking a friendly Front Desk Associate to warmly greet guests, check them in and out, and assist with reservations. The role requires accurate processing of charges, familiarity with the front desk system, and effective cash handling.

Candidates should have strong teamwork and communication skills, flexible schedules, and a commitment to delivering exceptional guest experiences in a hotel environment.