Guest Experience Specialist – Front Desk

Courtyard-Franklin-Cool-Springs; Franklin (TN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Long/Short Term

401K

Supplemental Insurance

Professional Growth

Travel Discounts

Job summary

Courtyard-Franklin-Cool-Springs is seeking a friendly Front Desk Agent to warmly welcome guests and set the tone for their stay. You’ll handle check-ins/outs, answer questions, and help guests with requests.

This role requires excellent English communication, comfort with computers, and accurate cash handling. Compensation based on experience with benefits including medical, dental, vision, and 401K.

Qualifications

• Excellent English communication and guest service skills.
• Comfortable using a computer to check guests in and out.
• Accurate handling of cash and card transactions.

Responsibilities

• Provide that critical first impression to guests and deliver exceptional service.
• Welcome and serve guests in person and over the phone every day.
• Check guests in and out using computer systems and handle cash/credit card transactions accurately.

Skills

Customer service

Cash handling

Computer skills

English communication

Job description

Courtyard-Franklin-Cool-Springs is seeking a friendly Front Desk Agent to warmly welcome guests and set the tone for their stay. You’ll handle check-ins/outs, answer questions, and help guests with requests.

This role requires excellent English communication, comfort with computers, and accurate cash handling. Compensation based on experience with benefits including medical, dental, vision, and 401K.