Guest Experience Specialist (Front Desk)

Peachtree Group; Baltimore (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability and life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group, located in Baltimore, Maryland, is hiring a Guest Service Agent to ensure a smooth check-in/out process, handle billing, and assist guests with their needs. This role emphasizes high-quality service and aims to exceed guest expectations through exceptional support.

Benefits include medical, dental, vision, disability, life insurance, and a 401(k) match. The company also offers Paid Holidays and Time Off, along with access to an Employee Assistance Program.

Responsibilities

• Process check-ins and check-outs accurately.
• Secure payments and verify billing information.
• Assist guests with reservations and requests.

Job description

Peachtree Group, located in Baltimore, Maryland, is hiring a Guest Service Agent to ensure a smooth check-in/out process, handle billing, and assist guests with their needs. This role emphasizes high-quality service and aims to exceed guest expectations through exceptional support.

Benefits include medical, dental, vision, disability, life insurance, and a 401(k) match. The company also offers Paid Holidays and Time Off, along with access to an Employee Assistance Program.