Guest Experience Specialist — Four Diamond Service

Infor; Temecula (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier hospitality company is seeking a Guest Services Representative in Temecula, California. The role involves providing outstanding guest experiences, managing cash transactions, and ensuring compliance with service standards. Ideal candidates will have at least two years of experience in a hotel or casino environment and possess excellent interpersonal skills. Flexibility to work various shifts is a must.

Qualifications

• Minimum of two years’ experience in a Hotel/Casino environment.
• Ability to communicate effectively and provide clear directions.
• Must qualify for a Class 'A' gaming license.

Responsibilities

• Provide excellent guest service and build loyalty.
• Handle cash transactions accurately and securely.
• Respond to guests' requests promptly and courteously.

Skills

Interpersonal skills

Analytical skills

Cash handling

Customer service

Education

High school diploma or GED

Tools

Hotel PMS

Microsoft Office

Job description

A premier hospitality company is seeking a Guest Services Representative in Temecula, California. The role involves providing outstanding guest experiences, managing cash transactions, and ensuring compliance with service standards. Ideal candidates will have at least two years of experience in a hotel or casino environment and possess excellent interpersonal skills. Flexibility to work various shifts is a must.