Guest Experience Specialist - Flexible Shifts

Target; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Job summary

Target is seeking a Small Format Team Member to support guest service, stock management, price accuracy and store presentation in a fast-paced, high-activity environment.

You will greet guests, assist with needs, maintain displays, process deliveries and assist backroom operations while upholding safety and quality standards. Flexible hours include nights, weekends, and holidays as needed.

Qualifications

• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team.
• Resolve guest questions immediately.
• Attention to detail and follow a multi-step process.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Help guests as you complete workload with minimal guest disruption.
• Work in all departments to ensure sales floor is full, zoned and in stock for guests.
• Assist with truck unload process and stock product to the sales floor.
• Make changes to salesfloor merchandise displays or all departments.
• Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments.
• Complete scans and system audit functions to ensure inventory accuracy.
• Support execution of major transitions.
• Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed.
• Accurately execute all fills (i.e., fill the floor, liability fills, and guest requests) and organize and store reserve product from all departments.
• Process all inbound deliveries (using the receive application) to ensure inventory accuracy.
• Complete all backroom daily and weekly audits.
• If certified, operated powered equipment to move merchandise on the sales floor and in the backroom.
• Maintain backroom organization and location accuracy and follow equipment guidelines.
• Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• All other duties based on business needs

Skills

Guest service

Teamwork

Flexibility

Problem solving

Attention to detail

Communication

Tools

Handheld scanners

Cash register operations

Job description

Target is seeking a Small Format Team Member to support guest service, stock management, price accuracy and store presentation in a fast-paced, high-activity environment.

You will greet guests, assist with needs, maintain displays, process deliveries and assist backroom operations while upholding safety and quality standards. Flexible hours include nights, weekends, and holidays as needed.