Guest Experience Specialist | Flexible Shifts

GOEBEL FIXTURE COMPANY; Grand Rapids (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K & matching

Paid time off

Life Insurance

Job summary

Common Citizen in Grand Rapids, MI is seeking a Guest Receptionist for our Retail department. You will check patients and customers in, providing a high level of customer service and serving as the face of our brand.

The role requires cash handling experience, flexible shifts (weekends and nights), and strong communication. We offer medical, dental, vision benefits and more with a supportive team culture.

Qualifications

• Experience in cash handling.
• Flexibility for shift times (weekends, days, night shifts).
• Strong communication for in-person or phone conversations.
• Greet customers and verify paperwork and identifications.

Responsibilities

• Ensure store is properly organized and stocked during all hours of business.
• Greet customers upon entry and assist with inquiries.
• Schedule/confirm appointments and update patient/customer information in the POS system.
• Maintain knowledge of products and policies; follow procedures.

Skills

Customer service

Cash handling

Communication

Appointment scheduling

Tools

Point of Sale system

Job description

Common Citizen in Grand Rapids, MI is seeking a Guest Receptionist for our Retail department. You will check patients and customers in, providing a high level of customer service and serving as the face of our brand.

The role requires cash handling experience, flexible shifts (weekends and nights), and strong communication. We offer medical, dental, vision benefits and more with a supportive team culture.